WIBCS Academy Privacy Policy

Effective Date: 29 July 2026
Last Updated: 29 July 2026

1. Introduction

WIBCS Academy ("WIBCS Academy", "we", "our", or "us") respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA), and other applicable privacy legislation.

This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you:

• Visit our website;

• Register as a student or member;

• Enrol in courses or qualifications;

• Attend webinars or classroom training;

• Use our online learning platform;

• Purchase products or services;

• Subscribe to newsletters or marketing communications; or

• Interact with WIBCS Academy in any other way.

By using our services, you agree to the collection and processing of your personal information as described in this Privacy Policy.

2. Who We Are

WIBCS Academy

A professional training and education institution specialising in occupational health, safety, environmental management, quality management, leadership, compliance and professional development.

3. Information We Collect

We may collect the following categories of information:

Personal Information

• Full name

• Identity Number or Passport Number

• Date of Birth

• Gender

• Nationality

• Contact Details

  • Telephone number

  • Mobile number

  • Email address

• Residential Address

• Postal Address

Employment Information

• Employer

• Occupation

• Job Title

• Industry

• Years of Experience

Educational Information

• Qualifications

• Academic Records

• Certificates

• Training History

• Professional Registrations

• SACPCMP Number

• ECSA Registration

• SAIOSH Membership

• Other Professional Memberships

Financial Information

Where required for payment processing:

• Banking details (where applicable)

• Billing information

• Payment confirmations

• VAT information

• Invoices

• Subscription records

Credit card information is processed securely by our payment gateway providers. WIBCS Academy does not store complete card details.

4. Information Collected Automatically

When you use our website or learning platform we may automatically collect:

• IP Address

• Browser Type

• Device Type

• Operating System

• Geographic Location

• Website Usage Statistics

• Login History

• Learning Progress

• Assessment Results

• Time Spent on Courses

5. Special Personal Information

Where legally required, we may collect:

• Medical fitness documentation for certain training programmes

• Disability information for accommodation purposes

• Emergency contact information

This information is only processed where necessary and with appropriate safeguards.

6. Why We Collect Your Information

We process personal information to:

• Register students

• Verify identity

• Deliver training

• Manage memberships

• Issue certificates

• Record CPD points

• Process payments

• Respond to enquiries

• Provide customer support

• Improve our services

• Comply with legal obligations

• Maintain student records

• Conduct examinations

• Verify qualifications

• Prevent fraud

• Protect our systems

• Send course reminders

• Deliver newsletters (where consent has been provided)

7. Legal Basis for Processing

Your information is processed where:

• You have given consent.

• Processing is necessary to perform a contract.

• We are legally obliged to process the information.

• Processing protects your legitimate interests.

• Processing is necessary for our legitimate business interests.

8. Sharing Your Information

We do not sell your personal information.

Information may be shared with:

• Accredited training providers

• Certification bodies

• Professional registration bodies

• Examination centres

• Learning Management System providers

• Payment service providers

• IT service providers

• Government departments where legally required

• Auditors

• Legal advisers

All third parties are required to protect your information.

9. International Transfers

Where courses or cloud services are hosted outside South Africa, your personal information may be transferred internationally.

Reasonable safeguards are implemented to ensure your information remains protected.

10. Cookies

Our website may use cookies to:

• Improve website performance

• Remember user preferences

• Analyse website traffic

• Improve security

Users may disable cookies through their browser settings, although some website functions may be affected.

11. Marketing Communications

With your consent we may send:

• Course updates

• Promotional offers

• Newsletters

• Webinar invitations

• Industry news

You may unsubscribe at any time by clicking the unsubscribe link or contacting us directly.

12. Information Security

We implement reasonable technical and organisational measures including:

• SSL encryption

• Password protection

• Secure cloud storage

• Firewalls

• Access controls

• Staff confidentiality agreements

• Regular security monitoring

• Data backups

Although we strive to protect your information, no internet transmission is completely secure.

13. Retention of Information

Personal information is retained only for as long as:

• Required by law;

• Required for certification purposes;

• Required for audit purposes;

• Necessary for business operations; or

• Required by professional accreditation bodies.

Records may be securely destroyed once retention periods expire.

14. Your Rights

Under POPIA you may:

• Request access to your information.

• Request correction of inaccurate information.

• Request deletion where legally permissible.

• Object to certain processing.

• Withdraw consent.

• Request restriction of processing.

• Lodge a complaint with the Information Regulator.

15. Children's Privacy

Our services are intended for persons aged 18 years and older.

Where training is provided to minors, parental or guardian consent will be obtained where required.

16. Third-Party Links

Our website may contain links to third-party websites.

WIBCS Academy is not responsible for the privacy practices of external websites.

17. Changes to this Policy

This Privacy Policy may be updated from time to time.

The latest version will always be published on our website together with the effective date.

18. Contact Us

For any questions relating to this Privacy Policy or your personal information, please contact:

WIBCS Academy

Email: [email protected]

Website: www.wibcsacademy.co.za

South Africa

19. Complaints

If you believe your personal information has been processed unlawfully, you may lodge a complaint with the Information Regulator (South Africa).

Before doing so, we encourage you to contact WIBCS Academy so that we may attempt to resolve your concern promptly.

20. Acceptance of this Policy

By registering with WIBCS Academy, enrolling in a course, becoming a member, using our website or learning platform, or purchasing any product or service, you acknowledge that you have read, understood and agree to this Privacy Policy.